loyalty program
What Is The Doxa Loyalty Program?
A tiered loyalty program, rewarding Members based on their Membership card use at both of our venues. Points are accrued every time you swipe your card when you make a food and beverage purchase or inserted in to the Gaming Machine while playing. Loyal Doxa Members are rewarded with Discounts and Special offers.
Important Information
• The more points you earn on your card the higher the level you can achieve • The rewards & benefits increase for each level • Members can only move down a tier twice a year (April & October) • 1 point is equal to 1 cent 3,000 points = $30 • All points (with the exception of Diamond and Platinum Members) will expire on June 30 every year.
How Can I Go Up A Level?
All members start off as Doxa Members when they join, once they accrue enough points to move up to the next tier this will be done automatically. Members can move down tiers twice a year if they do not earn enough points to maintain their level.
Do My Membership Points Expire?
All points (with the exception of Diamond and Platinum Members) will expire on June 30 every year.
How Can I Redeem My Points?
You can use your points to make food or beverage purchase at the venues or at our vending machines to redeem Gift Cards. Points cannot be exchanged for cash.
What If I Don't Want To Be Part Of The Loyalty Program Anymore?
You are able to opt out of our Loyalty program. Your card will still gain you entry into the club without having to sign in.
How Do You Calculate Which Tier I Am In?
Tiers are based on the amount of points you accrue, regardless of redemptions. Every dollar you spend earns you reward points. The total of these points determine which tier you are in. For example, if you earn 15, 000 points we will automatically move you into the Gold Level, if you then decide to redeem a gift voucher from the Doxa Rewards vending machine and use 5000 points, you will have an earned points of 15,000 and a point balance of 10,000. You will remain on Gold status. We use your Earned Points to determine your Level. Your Points Balance is for you to use as you choose and will not effect your Tier Level.